Refund requests are reviewed individually based on the nature of the project, service, or supplied materials.
Refunds may be approved in cases including: - Duplicate payments - Incorrect payment amounts - Failure to provide agreed service due to company fault
Refunds are generally not applicable for: - Completed services - Customized procurement orders - Materials already purchased or shipped - Delays caused by third-party suppliers or logistics providers
Approved refunds may take between 7–21 business days depending on banking procedures and payment providers.
Clients are encouraged to contact the company before initiating chargebacks through banks or card issuers.
For refund requests:
